Information collection

We collect only the information you provide when creating an account or booking a shipment (name, email, phone number, shipment details). We avoid collecting unnecessary personal data.

How we use data

Data is used to process bookings, communicate updates, and support payments. We analyse anonymised usage data to improve the product. We never sell personal data to third parties.

Sharing & disclosure

We share information only with service providers and partners when necessary to fulfil bookings or comply with legal obligations (for example payment processors, logistics partners). We require vendors to protect customer data.

Security

We apply industry-standard technical and organisational controls to protect personal information. While no system is fully immune, we monitor and respond to incidents and require encryption for sensitive data in transit and at rest.

Your rights

You can request access to, correction of, or deletion of your personal information. To exercise these rights contact our support team at support@saarthivahak.dev and include your account details.

Changes to policy

We may update this policy from time to time and will publish the revised policy here. Continued use of the platform after changes indicates acceptance.